2025 Community Satisfaction & Business Survey
Community Satisfaction & Business Survey
Council is committed to building a thriving, inclusive, and well-serviced community and, to ensure we are meeting the needs and expectations of our residents, visitors and businesses, we are conducting our yearly Survey.
This year it’s a little different, we’re combining both the Community Satisfaction Survey & Business Survey into the one. Don’t worry, if you’re not a business owner/manager, you can skip that part.
From local services, communication, priorities, quality of life, the Survey is an important opportunity to share your thoughts on how we’re performing and how we can do better.
What is the Community Satisfaction & Business Survey about?
This survey is an opportunity for you to share your thoughts on key aspects, including:
- Council services and facilities
- Parks, roads, and infrastructure
- Community engagement and communication
- Quality of life
- Business requirements & support
Your feedback will help us understand what’s working well and where we can improve.
Why are we conducting this Survey?
In Queensland, councils conduct a Community Satisfaction Survey annually to understand their community’s needs. It is one way to find out if our services, programs, and future projects align with residents’ priorities. By participating, you can:
- Help shape decisions that affect your daily life
- Influence improvements in local services and infrastructure
- Share your thoughts so they may be considered in future planning
A yearly Business Survey is also undertaken to see how Council can help our regional businesses thrive and grow to support our communities.
How to Participate
The survey is quick, easy, and confidential. All responses are anonymous, unless you decide otherwise.
Your feedback matters. Let’s work together to make our community even better!
Chance to Win a $100 Voucher
As a bonus, those that register and/or subscribe to a project on the Have Your Say Portal during the survey period will receive an entry into the draw to win 1 of 6 $100 vouchers, with one winner from each township to be randomly drawn upon closure of the survey.
Submissions close: Friday, 29 August 2025.
Find the survey below to ‘have your say'. Hardcopy forms are also available at Council's Administration Centre and Excelsior Library.